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emotional intelligence tagged articles (0-50 of 3867)

  • The Big Question: Why Don't Middle Managers Know How To Lead? - This question appeared on a blog recently, and of course it caught my interest as it was framed in terms of Emotional Intelligence. I maintain the answer is quite simple: because no one ever taught them how. Now, let me say that I don’t know that middle managers don’t know how to lead. In fact I know many who DO know how to lead, and it is one of the most difficult jobs there is. But for those who don’t, I’ve found that in the vast majority of cases, a person who is not exercising good Emotional Intelligence skills is not doing this because the skills were never taught.
  • But How Can I Use Emotional Intelligence? - I’m sure you’re hearing the term Emotional Intelligence. It’s being talked about a lot these days. For most people there’s an immediate “click”. We recognize it as the missing piece! It’s like that cartoon of the girl saying, “Oh, I knew I forgot something. A career!” Well, in this case, we become aware that someone, somewhere along the line forgot to tell us how to be smart about our emotions. At least in words we could understand!
  • How To Avoid The ' De-Stress Default' Trap - Don't live your life in De-Stress Default. "De-Stress Default" is our normal, knee-jerk reaction when things go wrong. When a child spills milk, our knee-jerk reaction is to become angry. When the boss yells at us, our knee-jerk reaction is to respond negatively or think negatively. When something stressful happens, we tend to become more stressed. Stress is contagious. With our already hectic lifestyles, there are simple ways to avoid the de-stress default trap.
  • Emotional Intelligence - Working from the Inside Out - Emotional Intelligence is your ability, either innate or learned, to acquire and apply knowledge from your emotions and the emotions of others. Using this information, you can make better decisions about what to say or do (or not say or do) in any given situation. The Emotional Intelligence (EI) competencies fall into two categories: intrapersonal (existing/occurring within the individual) and interpersonal (existing/occurring between persons). The competencies build logically upon each other. The first few (emotional self-awareness, emotional self-regulation and emotional self-motivation) are intrapersonal and lay the foundation for the interpersonal competencies - empathy and managing relationships. Emotional Intelligence is an inside-out job. It starts with oneself: developing intrapersonal skills.
  • Your 21st Century Education And Emotional Intelligence - There are five components of a twenty first century education, the kind of education that will actually deliver the financial and wealth building results that people deserve. Unfortunately, a 21st century education is not something that you are going to get in the traditional school system, requiring instead that you go out and seek it on your own. The concept of a twenty first century education system is simple: It teaches financial intelligence, which is a crucial part of life that absolutely no one appears to be willing to teach these days. It incorporates five components that are absolutely crucial to guaranteeing your success, which are emotional intelligence, financial intelligence, four key skills, results purpose action and life by design. The first component of the 21st century education system is emotional intelligence.
  • Emotional Intelligence - Key to Successful Customer Negotiations - Research has shown that you can measure the benefits of improving Emotional Intelligence (EI) skills.(1) The following real situation provides an example of how improved EI skills positively affected the organization's bottom line. Joe's Story Joe (not his real name) works as the Director of Engineering for a company that invents methods to improve refining processes and oil extraction. They then lease the patents on those methods to oil companies. Recently, Joe was able to put his EI skills into practice and help his company's bottom line. While on his way to meet with a customer in South America to renew a $15 million contract, Joe learned that the customer wanted to reduce the contract fees to $12 million. On the flight down, Joe was feeling anxious and worried about the meeting.
  • Emotional Intelligence - An Approach for Today and Tomorrow - By enhancing the Emotional Intelligence (EI) of its employees, an organization can successfully leverage a key trend identified in Patricia Aburdene's Megatrends 2010: "The Wave of Conscious Solutions." As we enter this new era welcoming the widespread application of conscious techniques in business, ensure that your organization is an early adopter, reaping the benefits over your competitors who lag behind mired in traditional business beliefs. Emotional Intelligence, a conscious solution to knee-jerk reactionary emotional habits, is the ability to acquire and apply knowledge from your emotions and the emotions of others.
  • Emotional Intelligence - A Successful Transition Plan for the CEO - The Successor's Dilemma - The emotionally charged issue of CEO succession is one of the biggest challenges corporate boards face today. It's also one of the most critical decisions that a board makes. Much has been written about the "successor's dilemma" since management consultant Dan Ciampa first defined the term. However, the successor is not the only one who experiences a dilemma. It's not unusual to see an individual brought in as president or chief operating officer with the intention of grooming him or her for the highest office and then watching that person walk out the door before ascending to the top job. These succession difficulties have more than just an internal effect. They can also affect the company's stock.
  • Emotional Intelligence - High-leverage Factor for Performance Excellence - A colleague, who I haven't heard from in years, requested a copy of my model depicting the various factors affecting people's performance. He described the model as, "Probably the best tool ever for explaining why people do or don't perform as desired." While that model is very effective, I have since learned that it is flawed. It fails to represent the magnitude of the most critical factor affecting performance - Emotional Intelligence. As a tool, models provide powerful insight into deeply ingrained assumptions, generalizations, pictures or images that influence how we understand the world and how to take action. My model identifies performance problem areas and provides insights for solutions, focusing scarce resources on high leverage causes.

  • Emotional Intelligence - A Solution to Turnover - Are you aware that your company could be harboring a virus, potentially costing you millions of dollars annually? Negative emotions can be like a stealth virus that drains both financial and human resources from your company. And unless you've safeguarded everyone by developing their emotional intelligence (EI) skills and creating a positive emotional climate, high turnover can be contagious. The key to preventing an outbreak of this virus at your company is an emotionally intelligent retention strategy.
  • Your 21st Century Education On Emotional And Financial Intelligence - There are five components of a twenty first century education, the kind of education that will actually deliver the financial and wealth building results that people deserve. Unfortunately, a 21st century education is not something that you are going to get in the traditional school system, requiring instead that you go out and seek it on your own. The concept of a twenty first century education system is simple: It teaches financial intelligence, which is a crucial part of life that absolutely no one appears to be willing to teach these days.
  • The Emotional Intelligence of Leaders Drives Profitability - Peter's Story - After landing a challenging job as a new product manager, Peter was on top of the world. His degree from a top school, hard work and excellent organizational skills all contributed to his success. Impressed by his accomplishments, Peter's boss assigned him the responsibility of locking in transactional and subscription revenue with content providers. Peter was in the final stages of negotiations with a vice president who verbally agreed to pay $250,000 for the number one position on Peter's telecom product. Landing this deal was important for Peter's career - the boss would be impressed, and it would help him meet one of his financial targets for the year. Feeling confident, Peter assured his boss and the company president that the deal was locked.
  • What Abilities Reflect Intelligence in Human Beings? - I believe there are many ways to define intelligence besides using an IQ test. I have a relative who has an IQ off the charts, yet he cannot remember to tie his shoes before he goes out the door.
  • What a Military Intelligence Education Can Teach You - Ongoing military intelligence education is critical to ensure that military intelligence professionals stay on the leading edge of strategic security issues around the globe. For the most part, military intelligence education focuses on the same type of training received from civilian intelligence education programs, but with more emphasis on military objectives and tactical intelligence. The goal of military intelligence is the acquisition and analysis of information on the enemy's plans and intentions, combat capabilities and limitations, and its own intelligence collection.
  • How To Avoid A Nudge From The Judge - Being able to manage your anger is an important life skill. Everyone has anger, it’s a normal emotion, and, like all emotions it’s there to give us information.
  • When A Physician Makes An Error - Emotional intelligence makes you better able to handle stress and more resilient. If there's anything a physician needs, it's that. Doctors makes mistakes. They react emotionally when they do. In what purports to be the first study on this, the Joint Commission Journal on Quality and Patient Safety ( http://www.jcrinc.com ) reported "The Emotional Impact of Medical Errors on Practicing Physicians in the United States and Canada" this month. Of course the pressure in this life-and-death field is tremendous to never make an error.
  • Benefits of Emotional Intelligence Skill-building - Significant benefits in the three categories of decision-making, relationships, and health can be gained by increasing your Emotional Intelligence skills. Every behavior, every action and reaction, every situation you may encounter is impacted by the decisions you make, your relationships and your physical well-being. They apply to your family relationships as well as your business and professional interactions. Decision Making By becoming aware of what you are feeling in the moment you have information you can use to make a decision about what to say or do now.
  • When It Is Emotional Intelligence And When It Is Not - As we all race to understand Emotional Intelligence, arguably the hottest thing on the business scene globally, there are many questions. As ‘Ask the EQ Expert’ for a major business website, I’ve been asked: ·Isn’t ‘Emotional Intelligence’ a contradiction in terms? ·Isn’t there such a thing as too much emotion? ·It seems a ‘natural’ for relationships, but do you think emotions belong in the workplace?? ·How can I learn it? DO EMOTIONS BELONG IN THE WORKPLACE? We do business through people, and with people. Work is relationships, and, whether you approve or not, emotions are at work. We don’t leave them at home when we come to work. We are our emotions and we aren’t a different person at work than we are at home.
  • Sharpening Professional Effectiveness - We have all heard of IQ (intelligence quotient) which measures our intellectual ability and often predicts school performance.
  • Is Emotional Intelligence Just The Fad Du Jour? - “I’ve been doing this for 15 years,” Annette told me. “It just wasn’t called this.” I was explaining to a counselor in Australia about the field of emotional intelligence, and she was sure she’d found it first. Likely you'll feel the same way. “Oh, I know what you’re talking about,” James tells me, as I present a proposal to coach his staff on EQ. “Team building, leadership, getting along, cutting down on the politics. Why didn’t you say so?” Emotional intelligence, also known as EQ (and EI) isn’t a new concept. Most people recognize it right away, or parts of it anyway.
  • Are You In A School Daze? - All around the country along about now, the kids are going back to school. While it's primarily their event, it impacts the whole family, as everyone adjusts to new schedules and routines.
  • Why Study Emotional Intelligence? - Haven’t you wondered why some people have more success than others? In our personal quests to reach our potential and maximize our personal power and assets, we ponder what the mix is that makes for success in life – work and relationships both. For many decades (perhaps since the Age of Reason), the Western World focused on cognitive intelligence, generally referred to as IQ. We assumed a high IQ was the ticket.
  • What Can Be Learned From The Spitzer Incident - ALPHA MALES BEHAVING BADLY is the name of the article by Clarence Day and it begins, "Here's the $4,000 question in the Eliot Spitzer case: Why did he do it?" The analysis of Spitzer continues. According to "Alpha males behaving badly," by Clarence Page: "... one of the legions of family therapists who have been called into action by journalists and talk shows in a post-Spitzer surge, told me that the answer boils down simply to this: “It’s in the limbic system.” Eh? That’s the pleasure center in the brain, she said, it handles “motor skills and primitive impulses.” Oh.
  • The Defense Intelligence Agency: Bringing Military Intelligence to the Armed Forces. - There are more than "spy games" going on in the Central Intelligence Agency. A career in the CIA could have you doing any number of activities, and not everything will be about espionage and covert actions. The mission of the CIA is to provide foreign intelligence for national security to the President and senior US policymakers. To achieve this, the CIA has specialists in numerous fields, ranging from clandestine operations to mechanical engineering.
  • Brain Fitness Case Study: Kris Kringle - How BrainFit is the man in the big red suit? Does old St. Nick adhere to the four cornerstones of brain fitness to take good care of his egg's noggin? All in all he seems to do a fairly good job, but let's take a closer look. First off is Nutrition.
  • Choosing the right Business Intelligence consultancy - In the right environment, Business Intelligence (BI) enables faster data analysis and more effective business planning but getting an organisation to the point where BI can work for them can be a complex process. It is absolutely essential that the right consultancy is employed to facilitate the change. Always look for a reputable consultancy with a verifiable track record and demonstrable implementation experience before making any decisions.
  • Aptitude + Attitude = Altitude. Part 1 of 3 - Technical aptitude alone is insufficient Jimmy Conners, winner of 109 professional singles tennis titles says "There's a thin line between being #1 or #100 and mostly it's mental." In his well-researched book, Emotional Intelligence, Daniel Goleman shows that it's our attitude more than our aptitude that determines our altitude. Whilst our society lauds intellectual giants and power, Goleman's research concludes, "At best, IQ contributes about 20 percent to the factors that determine life success, which leaves 80 percent to other forces." Other EQ researchers, Robert Cooper and Ayman Sawaf consider this too conservative.
  • Variety is the Spice of Brain Fitness: Part I – EPIQ performance - When it comes to the fitness of your brain (or your body) variety is key. Your brain health depends on many factors including: everything you put in your mouth; the physical and mental activities you choose to do or not to do; the amount of rest and reflection you allow yourself; and all the stuff you tell yourself in your own head.
  • Mr. Mafioso Does Emotional Intelligence - I love Mr. Mafioso on AskMen. “Look, college boy,” he writes, “there are certain lessons that all the books in the world couldn’t teach you.” Strikes a chord with me. I came out of college quite the college girl. It was a college in rural Minnesota, very academic, very intellectual. How academic? How intellectual? More students pass the MedCAT from this school than any in the nation, or did at last count. It produces doctors and lawyers, but not necessarily rich ones; more typically labor lawyers and inner-city clinic doctors, or med and law-school professors. I think it attracts more than its share of NFs – Idealists (only 8-10% of the population). Whatever job the Idealist has, it’s a means to an end: saving the world. This is the college boy Mr. M.
  • Office Communication: When It Doesn't Work - When a person indicates they are defensive, you might as well hang it up for the time being. It means they are not capable of taking in any new information and therefore not amenable to working on solutions. Being able to recognize the futility of this can save you a lot of time and wasted energy. Unfortunately, it happens more than we'd like. Poor communication is an indication of low emotional intelligence. It sabotages rising stars, and stalls careers. Low EQ is the reason why most people get fired. Here are two examples of deadends. Our focus here is on the emotional intelligence (EQ) of the response. You might laugh at some of these real life, examples if they weren’t so sad.
  • What is a Fusion Intelligence Analyst? - In response to the global war on terrorism and the pervasive threat to homeland security, the Department of Homeland Security (DHS) has worked with state and local governments and law enforcement agencies to create Intelligence Fusion Centers located around the country. What is a Fusion Center? Fusion Centers circumvent the traditional "stovepipe" approach to intelligence collection and dissemination where information used to be highly compartmentalized and rarely, if ever, shared with the law enforcement community.
  • Southwest Airlines: Emotional Intelligence Makes A Corporation Succeed - Southwest is the darling of the industry. For us early-adopters, it answered many needs that were not being met by other airlines from cheap fares, to its own version of refundable airfare, to, for heaven’s sake, a sense of humor on the front lines, to the firs casual wear for attendants, which gave us all permission to “get comfy” on those airplane flights. My gosh. They even freed us from that awful airplane food! According to their Internet financial report, 2006 marked Southwest’s 34th consecutive year of profitability. They became a “major” airline in 1989, the year they exceeded the billion-dollar revenue mark, and it remains the nation’s most successful low-fare, high frequency, point-to-point carrier. And how they do keep up with what we like!
  • Spitzer: What Was He Thinking? - That's the big question these days. From astrologists to therapists to historians to politicians, we are trying to figure out why - why did he do this? Even how COULD he do this? One explanation is Jung's concept of enantiodromia, one of those $1000 words.
  • Four Things Greater Than All Things Are: The Successful Seduction Of Women - Serving as “Attract Your Dream Partner” expert for a major website, I get questions. I get the same questions in my coaching practice. “I saw this girl in the bookstore and I want to ask her out. What do I do?” “I want to ask this woman out but I can’t get her attention.” “There’s this woman at work …” Seduction is the art of getting what you want, and “four things greater than all things are: women and horses and power and war.” That quote is from Rudyard Kipling’s “The Ballad of the King’s Jest.
  • Training your staff in Business Intelligence can make all the difference - Every business generates huge amounts of data that is usually collected, stored and treated as a priceless asset. Data storage and backup is recognised as an ongoing cost. Sadly, stored data is often completely worthless. The reason is quite simple: In many companies the people who make the decisions don't understand how to extract useful information from their data and, worse still, they don't know how to change this situation. When it comes to running a company, comprehensive business intelligence is the most effective way to ensure the right decisions are made.
  • Emotions and Intelligence - Once more you find your balance. Emotions are not to be thought about. They are to be felt. Do not rush to your head to think about how you feel until you have felt. Do not become angry from the thought until the thought is complete. To truly feel, you must understand your being. To be clear in thought, you must be able to feel. Thought without feeling only clouds the vision. Feeling, without thought, is an empty feeling.
  • Why Doesn't Leadership Training Produce Leaders? - Great leadership is one of the keys to long-term organisational success; so how come there seems to be such a shortage? In the corridors of political power, and in the boardrooms of large and small organisations, we regularly hear the questions: "Where is the inspired leadership we crave?", "Where is our next generation of leaders coming from?", "Where is the flair and inspiration we need to take us to the next level?" If asked, you could probably say what 'leadership' is.
  • What does Barack Obama have that Hillary Clinton doesn’t when it comes to Leadership Persona? - And Why do you care? If you're Taking the Reins of leadership or have the desire to become a leader then paying attention to this 1 leadership lesson, which you see played out in the media each and every day, is by far one of the most important lessons in leadership you will ever learn.
  • Love And Romance - Understanding Emotions - In life we are taught a great many things, but for some reason we do not learn much about emotions! For most of us our emotions are something of a mystery. We know that we have them but have little idea where they come from or how we can experience them more positively. A useful model developed, by psychologist Dr C. Spezzano, allows us to become more self-aware and to better understand our emotions.
  • Leadership is not a position - Instead Leadership is a way of being. Customer Service Manager.. Inventory Manager.. Supply Chain Vice President.. Business Consultant... Instructional Designer... V.P. Of Manufacturing ...CEO and CFO... Project Manager These are all positions and in these positions you may or may not exhibit leadership skills.
  • Queen Elizabeth, Her Crown And Etiquette In The Workplace - It happens every day in the workplace. Those "sticky dilemmas." You encounter them all the time in marketing … like the CEO who wants to do his own TV spot when he is not only unattractive (that could be fixed) but comes off as deceptive in front of the camera (that would take a long time to fix). How did I know? When you're a PR account executive, it's your job to know. Is it your job to say so? Well you aren't going to find this in the textbook. It's about emotional intelligence (EQ) and etiquette. It helps to learn the theory and how to apply it, because no textbook, no coach, can possibly anticipate all the surprises you will encounter even in one day.
  • Way to Artificial Intelligence - The general perception of information technology and computers in particular has been that of a computing mechanism primarily used to manipulate data and present it in various ways. The comparison with human intelligence has been rather tenuous and in the realm of science fiction. It may therefore come as a surprise to many that scientists and engineers have been working on systems which may replicate organic intelligence in future. In fact, many algorithms and software have already been designed to mimic real intelligence. Artificial intelligence has found widespread use in biometrics.
  • How Accurate Are Standard Iq Tests? - It is very common for people to take IQ tests nowadays as a way to assess their intelligence. However, some people may be doubtful whether IQ tests give an accurate representation of a person’s level of intelligence. In order for us to determine whether standard IQ tests are accurate, we can start by learning about the background of IQ tests. Background of IQ Tests Sir Frances Galton was one of the first scientists to introduce the Intelligence Quotient Test. This British scientist conducted research and made comparisons of different people according to their abilities to accomplish certain tasks.
  • Valentine Brain Fitness - A recent article in the New York Times highlighted new studies directed at figuring out how long-time married couples can keep their romance alive. The answer was very simple. Do something different. In one ten-week study, researchers worked with 53 couples. They instructed one third of them to spend 90 minutes per week doing familiar but enjoyable activities, like going to dinner or a movie.
  • Preparing for the Intelligence and Counterterrorism Priorities of the FBI - Becoming a FBI agent requires knowledge and the ability to use that knowledge to its fullest potential. Many schools offer degrees in criminal justice, a stepping-stone towards learning law enforcement skills used by FBI Special Agents. But why not prepare for the intelligence and counterterrorism priorities of the FBI b y pursuing a more targeting advanced degree? There are some degrees that can set you that much further apart from anyone else who is trying to become an FBI agent.
  • Alpha Female Relationships: Part Two - The Real Solution - In the first part of this two-part article series, I wrote about the dilemma facing wealthy, successful women, when choosing a partner and finding happiness in a relationship. Based on the stereotypes that the alpha male is threatened by the alpha female, and that a relationship between the two would only lead to conflict, the solution on offer for the alpha female seemed to be to choose a beta male. However taking a closer look revealed that the real issue often lies more in values and self esteem, than stereotypes. So what's the real solution? 1.
  • Feeling Good-What Emotional Intelligence Is All About - Two emotions, or ways of feeling, are especially troublesome to most of us – anger and depression. Depression appears to be epidemic now, globally, and without going into the etiology (the causes), or pinpointing definitions or degrees of severity (they vary; there are many) let's just say it’s one way of feeling really bad. Physicians sometimes prescribe drugs for depression that help neurotransmitters do their job better, because depression is apparently related to our inability to use the serotonin we have. One of these is Effexor. Patients on these drugs report feeling better.
  • 10 Barriers To Clear Perception And Smart Choices (Which EQ Can Remedy) - "Everything is self-evident," said Rene Descartes, mathematician and philosopher. Everything is self-evident if you have high emotional intelligence and are good at reality-testing.
  • Nap Today, Perform Better Tomorrow. - A couple of new reports came out this week addressing sleep in our culture. Everyone knows that they feel a little cranky when they don’t get enough sleep. It’s therefore no surprise that sleep affects your mood. What may be surprising, though, is that scientists know very little about why that’s true. We understand quite a bit about why sleep disrupts your immune function, your metabolism and your ability to learn and remember things. I have discussed each of these in past articles. But we don’t know much about how sleep regulates mood.
  • Eating - When Your Brain Won’t Say STOP - To eat or not to eat – what does your brain say? The desire to eat comes from many factors monitored by, and instructions put out by your brain – in essence your level of Brain Fitness. One specific brain region involved in monitoring nutrition signals is the hypothalamus. This part of the brain houses a complex set of brain cells that talk to each other and talk to your bloodstream and digestive tract to decide whether you need to eat. If the hypothalamus system senses a need for nutrition it will send out hormone signals that make you hungry, if not, it will try to keep you feeling full. However, there are other players in the drive to eat that come from emotional centers and decision-making centers in the brain. This is what separates us from other animals.

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